Every connection starts with a simple hello. Reach out, ask a question, or share what’s on your mind — we’ll be here, ready to help. Our support team comprises qualified people who understand what it means to care, and we’re just a message away.
Fill out the form below and we'll get back to you as soon as possible. We're committed to providing exceptional support for your journey.
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Prefer writing things down? So do we.
support@myspecialneeds.comSometimes you just want to talk to a real person.
1800 414 086Visit us in beautiful Melbourne Australia
Victoria, Australia
We support families and providers right across the country. If you'd like to meet or discuss a partnership, reach out — we'd love to schedule a chat.
Help with your My Special Needs account or app setup
Questions about NDIS provider connections
Reporting a bug or technical issue
Guidance on subscriptions and NDIS claims
Partner or collaboration opportunities
Or just to share your story — we love hearing them
When we created My Special Needs, the goal was simple — make care easier to reach. That same idea drives how we handle every message and call. We don't use ticket numbers or canned replies. Every person who reaches out gets a human response, because that's how care should work.
Because your journey matters.